Current CRM purchase procedure
Updated October 4, 2026. Individuals and companies may submit personal or company details, contact information, quantity, preferred purity, and a nominated refinery or delivery address. After acceptance of the purchase procedure, CRM sends an FCO for review and signature. The FCO and SPA confirm the order terms.
Orders of 5 kg and above require a 10% deposit of the agreed purchase value before shipment. The deposit is part of the purchase price and is credited against the final balance. After receipt, CRM arranges export documentation and transportation to the nominated refinery or agreed address.
For refinery deliveries, the final balance is due within 24 hours of assay confirmation, based on the agreed price and confirmed weight and purity, less the deposit. Client-address testing, acceptance and payment timing are stated in the FCO and SPA. Ownership transfers after final payment is received.
Testing purchases from 100 g to 4 kg are available in 23K or 24K. Prices, payment and delivery terms are confirmed separately before ordering. The bulk deposit schedule does not automatically apply to testing purchases.
Accepted payment methods are SWIFT bank wire, USDT on TRC20 or ERC20, and Bitcoin (BTC), using instructions on the invoice or signed agreement. CRM does not accept escrow, documentary letters of credit or similar banking instruments.
Relevant shipment documents include the assay report, Certificate of Origin, export permit and shipping details. Shipment terms and cost responsibilities are confirmed in the signed FCO and executed SPA; the SPA governs any differences. Read the purchase process or view the current FAQ.
Buying gold online is no longer just convenient – it’s become the standard for serious investors. But for first-time buyers, the process can feel daunting. Will the gold really arrive? How is it authenticated? What happens with customs or storage?
This guide takes you step by step, from your first click to final vault storage, combining practical simplicity with the compliance and logistics detail that ensures you know exactly what to expect.
Step 1: Choosing a Trusted Dealer
Your journey starts with selecting a reputable dealer.
✅ What to Look For
- LBMA, ICTA, or mint accreditation.
- Verified reviews on Trustpilot and BBB.
- Secure website (HTTPS + SSL).
- Transparent contact info (not just a PO box).
🚩 Red Flags
- “Below spot price” offers.
- No reviews or a history of complaints.
- Only accepting high-risk payments like crypto or gift cards.
🏆 Why Congo Rare Minerals? LBMA-certified, ethical sourcing direct from Congo, with a flawless track record for transparency and delivery.
Step 2: Selecting Your Gold Products
When you browse online, you’ll find coins, bars, and rounds.
- Coins – Higher premiums, maximum liquidity (Eagles, Maple Leafs, Krugerrands).
- Bars – Lower premiums, better for bulk stacking (1oz, 100g, 1kg).
- Premiums – Expect 3–15% above spot depending on size/format.
💡 Bars = efficiency, Coins = flexibility.
Step 3: Placing the Order
- Individuals and companies may submit personal or company details, contact information, quantity, preferred purity, and a nominated refinery or delivery address. After acceptance of the purchase procedure, CRM sends an FCO for review and signature. The FCO and SPA confirm the order terms. Orders of 5 kg and above require a 10% deposit of the agreed purchase value before shipment. The deposit is part of the purchase price and is credited against the final balance. After receipt, CRM arranges export documentation and transportation to the nominated refinery or agreed address.
- Enter billing/shipping details. Some dealers require KYC verification for larger orders (ID, proof of address).
- Payment methods:
- Bank Wire – Most secure, lower premiums.
- Credit Card – Added fraud protection, but usually +3–4% fee.
- Crypto – High risk, irreversible, only with trusted dealers.
Step 4: Dealer Verification & Processing
Once you’ve paid, the dealer:
- Confirms payment clearance.
- Pulls products from inventory.
- Verifies authenticity with assay certificates and serial numbers.
- Prepares secure packaging.
📄 For international orders, CRM also prepares export permits, customs declarations, and Incoterms-compliant paperwork.
Step 5: Shipping & Delivery
Here’s what you should expect:
- Insured Shipping – Coverage for the full declared value.
- Discreet Packaging – No visible gold-related markings.
- Tracking Numbers – Monitor every step.
- Signature Required – Protects against theft.
💡 Record your unboxing—it’s proof in case of disputes.
🚀 CRM Advantage: Options for direct-to-door delivery or direct-to-vault shipping, cutting out risk.
Step 6: Customs & Compliance (For International Buyers)
If you’re ordering across borders:
- Expect KYC/AML checks (proof of funds, identity).
- Dealers provide commercial invoices and export licenses.
- Customs clearance requires HS codes (7108 for gold) and proper declarations.
- Duties/taxes may apply depending on your country.
📦 CRM handles full compliance paperwork to ensure smooth customs clearance.
Step 7: Receiving Your Gold
- Inspect packaging immediately.
- Check assay cards, serial numbers, and hallmarks.
- Verify weight and purity.
- Store all documentation securely.
Step 8: Storage Options
Once received, secure your gold properly:
- Home Safe – Best for small holdings, higher theft risk.
- Bank Safe Deposit Box – Secure, but not always insured.
- Professional Vault Storage – Fully insured, segregated, and best for larger investors.
🏆 CRM Direct-to-Vault: Skip delivery risks—your gold goes straight from our secure logistics partners into professional insured storage.
Step 9: Ongoing Support & Buyback
- Dealers should offer a buyback program at fair market rates.
- CRM provides guaranteed buyback + liquidity when you’re ready to sell.
- Customers also receive ongoing market updates and insights.
✅ Quick Checklist: From Click to Vault
- Dealer is accredited (LBMA, BBB).
- Pricing is transparent.
- Order confirmation includes certificates & serials.
- Shipping is insured, discreet, and trackable.
- Customs documents provided (international orders).
- Storage plan in place (home safe, bank, or vault).
Conclusion: A Safe Journey from Click to Vault
Buying gold online isn’t mysterious – it’s a process. From choosing a dealer, to product selection, to insured shipping and secure vault storage, knowing what to expect means you can buy with confidence.
Next Step: Start Your Gold Journey with Congo Rare Minerals – Transparent pricing, LBMA-certified ethical gold, insured shipping, and direct-to-vault storage.