Frequently asked questions

How do I request a gold quote?

Complete the form above with your product, purity, quantity, destination and timeline. Our team reviews it and replies by email with a written quote and the next steps. We typically respond within one business day.

What gold purity is available?

We supply gold in 22K, 23K and 24K (999.9), most commonly 22K and 23K. The exact purity is confirmed by assay before settlement.

What information is needed before buying?

To prepare a quote we need your product, purity, quantity, destination and timeline. To proceed, both sides complete standard KYC, and we issue a written quote and pro-forma invoice with full documentation (certificate of origin, assay report, export permit, insurance and Air Waybill).

How does the verification process work?

A pre-export assay report and serial-numbered bar list document weight and purity, and you can arrange independent or refinery testing before settlement. Final settlement is based on assay at your nominated refinery, so you pay for exactly what is delivered and verified.