FAQ

Welcome to the Congo Rare Minerals FAQ page! Here, we answer the most common questions about our services, products, and operations. If you don’t find your question here, feel free to contact us.

We specialize in the exploration, extraction, refining and sale of premium-quality gold, diamonds, copper, silver and many more minerals

Our headquarters are located at 6m2r+6w9, North – Nkivu in the heart of the DRC, with mining operations across Africa and branches in Uganda, Kenya, Burkina Faso, Tanzania and Madagascar

Yes, we are fully licensed and operate in compliance with international mining regulations and ethical sourcing practices.

We offer gold bars, gold nuggets, gold dust, diamonds, copper, silver and more minerals. All our products are certified and meet global standards for purity and quality.

Gold is a stable, crisis-proof asset that retains its value during economic uncertainty. It is an excellent hedge against inflation and a reliable long-term investment.

You can purchase on our website or you can Simply contact us via phone or email, and our team will guide you through the purchase process, including documentation and secure delivery.

We sell gold in various forms, including bars, nuggets and dust.

Yes, it is safe to buy gold online as long as you choose a reputable and licensed seller like Congo Rare Minerals. We provide secure transactions and detailed certifications for every purchase.

Gold prices vary daily based on market conditions. Please contact us for the most up-to-date pricing.

We adhere to strict ethical mining practices, ensuring no conflict minerals are part of our operations. We also prioritize transparency and fair labor practices.

We focus on reducing environmental impact by using eco-friendly methods, rehabilitating mined areas and supporting local communities with infrastructure and education.

Yes, we create jobs, invest in community development projects and provide essential services like education and healthcare to improve the livelihoods of people in the regions we operate.

Yes, we provide secure international shipping for all our products.

We use trusted courier services and provide insurance coverage to guarantee the safe delivery of all shipments.

You will receive certifications verifying the authenticity and quality of the product, along with all necessary export and import documentation.

We accept crypto, bank transfers, wire transfers and other secure payment methods. Please contact us for details.

Due to the nature of our products, we do not accept returns. However, we ensure all items are carefully inspected and certified before shipment.

Yes, we prioritize your privacy and use advanced encryption methods to secure all transactions and personal data.

You can reach us at +243820928379 or via email at info@congorareminerals.com.

We are open from 08:00 am to 05:30 pm, Monday to Friday.

Visits to our offices or mining sites are by appointment only. Please contact us to schedule a visit.

Frequently asked questions

Customer Support

Mail us

sales@congorareminerals .com

Our Location

6m2r+6w9, North Kivu - Democratic Republic Of Congo