Congo Rare Minerals (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through https://congorareminerals.com/ (“Site”).
๐ 1. Information We Collect
We may collect the following types of data:
Personal Information: Full name, phone number, email address, billing/shipping address.
Transaction Information: Order history, payment confirmation, delivery details.
Technical Data: IP address, browser type, operating system, location data, and browsing behavior.
๐ง 2. How We Use Your Information
We use your data to:
Process and fulfill gold or mineral orders.
Provide customer support and confirm order status.
Ensure compliance with export, trade, and anti-fraud regulations.
Send marketing communications (if opted-in).
Improve website functionality and user experience.
๐งพ 3. Data Retention
We retain personal and transaction data for as long as necessary to:
Complete transactions
Meet regulatory requirements
Resolve disputes
Enforce our policies
๐ 4. Data Protection & Security
We implement strict security measures including SSL encryption, secure server hosting, and multi-layered access controls. While no online system is 100% secure, we follow international standards to minimize risk.
๐ 5. Data Sharing & Disclosure
We may share your information:
With logistics partners and payment processors.
To comply with legal obligations or regulatory investigations.
With affiliate companies under our direct control.
NEVER with third-party marketers or data brokers.
โ 6. User Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Request data portability (where applicable)
To exercise these rights, contact info@congorareminerals.com.
๐ 7. Cookies & Tracking Technologies
Our site uses cookies and similar tools to:
Track browsing behavior
Measure advertising effectiveness
Improve navigation and load speed
You can control cookie settings through your browser.
๐ก๏ธ 8. International Data Transfers
As a global supplier, your data may be transferred across borders. We ensure all transfers comply with relevant data protection laws, including GDPR (Europe) and data privacy regulations in Uganda and DRC.
๐ฉ 9. Contact Information
For privacy concerns, contact:
๐ง info@congorareminerals.com
๐ +243820928379
๐ 10. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the site implies acceptance.
Congo Rare Minerals doesn’t just sell gold—we protect the trust that comes with it. Trade safe. Stay covered.