Frequently Asked Questions (FAQ)
Last updated: October 4, 2026
Our current gold purchase procedure welcomes individuals and companies. Read the answers below and confirm the written terms for your order.
Who can purchase gold?
Individuals and companies are welcome. Submit your personal or company details, contact information, requested quantity and purity, and delivery address or nominated refinery details.
What purity and quantities are available?
Testing purchases from 100 g to 4 kg are available in 23K or 24K gold. The bulk purchase procedure applies to orders of 5 kg and above. Testing purchase prices, payment and delivery terms are confirmed separately before ordering.
How do I place an order?
Submit your details and requirements, then confirm acceptance of the purchase procedure. CRM sends a Full Corporate Offer (FCO) for review and signature. The FCO and Sales and Purchase Agreement (SPA) confirm price, purity, delivery and payment conditions.
Is a deposit required for CIF delivery?
Yes. Orders of 5 kg and above require a 10% deposit of the agreed purchase value before shipment. The deposit forms part of the purchase price and is credited against the final amount due.
What happens after the deposit is received?
CRM arranges export documentation and transportation to the nominated refinery or agreed delivery address. Relevant documents include the assay report, Certificate of Origin, export permit and shipping details.
When is the final balance due?
For refinery deliveries, the remaining balance is due within 24 hours of assay confirmation, after deducting the deposit and using the agreed price and confirmed weight and purity. Payment timing and acceptance at a client address are stated in the FCO and SPA. Ownership transfers after final payment is received.
Which payment methods do you accept?
SWIFT bank wire, USDT on TRC20 or ERC20, and Bitcoin (BTC). Payment instructions are provided on the invoice or signed agreement. CRM does not accept escrow, documentary letters of credit or similar banking instruments.
Can I purchase a small quantity for testing?
Yes. Choose 100 g to 4 kg in 23K or 24K. These purchases have separately agreed payment and delivery terms; the bulk 10% deposit procedure does not automatically apply.
Can gold be delivered to my address?
Delivery can be arranged to a nominated refinery or agreed client address. Client-address testing, acceptance and payment timing are agreed in the FCO and SPA before shipment.
How are weight and purity confirmed?
For refinery deliveries, the nominated refinery confirms final weight and purity. Any reconciliation follows the signed agreement. Agree the testing method and acceptance arrangements before ordering.
Who is responsible for shipment costs and taxes?
The signed FCO and executed SPA specify shipment terms, cost responsibilities and purchase conditions. Buyers should confirm destination import duties and taxes before signing. The SPA governs if terms differ from this summary.
How long will delivery take?
The route and shipment schedule are confirmed for each order. Export documentation and transportation begin after receipt of the required deposit for bulk orders.
How can I verify payment instructions?
Confirm the invoice and payment instructions directly with CRM using its published contact details before sending funds. For cryptocurrency, confirm both the asset and network stated in the agreement.
How do I request a quote?
Email info@congorareminerals.com or sales@congorareminerals.com, or call +243820928379. Include quantity, preferred purity, delivery destination and personal or company details.