Updated October 4, 2026. This guide separates the current CRM purchase procedure from document requests made by banks, refineries and destination authorities.
Start with order details
Individuals and companies may submit personal or company details, contact information, quantity, preferred purity, and a nominated refinery or delivery address. After acceptance of the purchase procedure, CRM sends an FCO for review and signature. The FCO and SPA confirm the order terms.
Agree the purchase terms
Accept the purchase procedure before CRM sends an FCO for review and signature. Check the price, quantity, purity, delivery destination, payment schedule and cost responsibilities in the FCO and SPA. The SPA governs any differences.
External documentation requirements
KYC means Know Your Customer and refers to identity and counterparty checks. A bank, refinery or destination authority may request identification, company documents, beneficiary details or origin records under its own rules. Confirm those requirements directly with that institution. Do not treat a general KYC checklist as an extra CRM purchase step.
Verify your counterparty and payment instructions
Use CRM’s published contact details to confirm the invoice, beneficiary or wallet and cryptocurrency network. Review the assay report, Certificate of Origin, export permit and shipment details. Ask questions before sending funds and keep a copy of the signed terms.
Bulk deposits, assay and final settlement
Orders of 5 kg and above require a 10% deposit of the agreed purchase value before shipment. The deposit is part of the purchase price and is credited against the final balance. After receipt, CRM arranges export documentation and transportation to the nominated refinery or agreed address.
For refinery deliveries, the final balance is due within 24 hours of assay confirmation, based on the agreed price and confirmed weight and purity, less the deposit. Client-address testing, acceptance and payment timing are stated in the FCO and SPA. Ownership transfers after final payment is received.
Testing purchases
Testing purchases from 100 g to 4 kg are available in 23K or 24K. Prices, payment and delivery terms are confirmed separately before ordering. The bulk deposit schedule does not automatically apply to testing purchases.
Accepted payment methods
Accepted payment methods are SWIFT bank wire, USDT on TRC20 or ERC20, and Bitcoin (BTC), using instructions on the invoice or signed agreement. CRM does not accept escrow, documentary letters of credit or similar banking instruments.
Questions about documentation and ordering
Does CRM require KYC onboarding before a purchase?
The current CRM purchase procedure starts with personal or company details, contacts, quantity, purity and the nominated refinery or delivery address. It does not list mandatory KYC onboarding as a purchase step. Banks, refineries and destination authorities may request their own documents.
What details should I submit?
Individuals and companies may submit personal or company details, contact information, quantity, preferred purity, and a nominated refinery or delivery address. After acceptance of the purchase procedure, CRM sends an FCO for review and signature. The FCO and SPA confirm the order terms.
When do I review the FCO and SPA?
Accept the purchase procedure first. CRM then sends the FCO for review and signature. The FCO and SPA confirm price, purity, delivery, payment and cost responsibilities; the SPA governs differences.
When is bulk payment due?
Orders of 5 kg and above require a 10% deposit of the agreed purchase value before shipment. The deposit is part of the purchase price and is credited against the final balance. After receipt, CRM arranges export documentation and transportation to the nominated refinery or agreed address. For refinery deliveries, the final balance is due within 24 hours of assay confirmation, based on the agreed price and confirmed weight and purity, less the deposit. Client-address testing, acceptance and payment timing are stated in the FCO and SPA. Ownership transfers after final payment is received.
Can I place a testing order?
Testing purchases from 100 g to 4 kg are available in 23K or 24K. Prices, payment and delivery terms are confirmed separately before ordering. The bulk deposit schedule does not automatically apply to testing purchases.
Which payment methods are accepted?
Accepted payment methods are SWIFT bank wire, USDT on TRC20 or ERC20, and Bitcoin (BTC), using instructions on the invoice or signed agreement. CRM does not accept escrow, documentary letters of credit or similar banking instruments.