Terms of Service
Effective Date: 03-03-2017
Welcome to Congo Rare Minerals (“CRM,” “we,” “our,” or “us”). By accessing or using our website (https://www.congorareminerals.com/) or our services, you agree to comply with these Terms of Service. Please read them carefully. If you do not agree, you may not use our website or services.
1. General Use
1.1 Eligibility
By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
1.2 Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and all activities under your account.
1.3 Prohibited Activities
You agree not to use our website or services for unlawful activities, including but not limited to fraud, money laundering, or other illegal practices.
2. Products and Services
2.1 Gold and Mineral Sales
We specialize in the sale of gold, diamonds, copper, and other minerals. All products are ethically sourced and certified.
2.2 Order Process
Once an order is placed, it is subject to verification and approval. Prices, availability, and delivery times are subject to change without notice.
2.3 Payment Terms
All payments must be made through approved payment methods listed on our website. Failure to make timely payments may result in the cancellation of your order.
2.4 Shipping and Delivery
We ship products worldwide. Shipping costs and timelines vary by location and are provided at checkout. CRM is not responsible for delays caused by customs or other regulatory authorities.
3. Refund and Return Policy
3.1 No Refunds on Gold Purchases
Due to the nature of gold and mineral transactions, all sales are final, and refunds are not provided unless explicitly agreed upon in writing.
3.2 Defective or Incorrect Products
If you receive a defective or incorrect product, you must notify us within seven (7) days of receipt. We will arrange for a replacement or correction at no additional cost.
4. Intellectual Property
All content on our website, including but not limited to text, images, logos, and designs, is the intellectual property of CRM. Unauthorized use, reproduction, or distribution is prohibited.
5. Disclaimer of Warranties
CRM provides its website and services on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee that our website will be error-free, uninterrupted, or meet your specific requirements.
6. Limitation of Liability
To the fullest extent permitted by law, CRM shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.
7. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
8. Governing Law and Dispute Resolution
8.1 Governing Law
These Terms are governed by the laws of the Democratic Republic of Congo, without regard to its conflict of law provisions.
8.2 Dispute Resolution
Any disputes arising under these Terms will be resolved through negotiation or, if necessary, arbitration in the Democratic Republic of Congo.
9. Changes to These Terms
CRM reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website.
10. Contact Us
For questions about these Terms of Service, please contact us:
- Email: info@congorareminerals.com
- Phone: +243820928379
- Address: 6m2r+6w9, Kisenda, Kinshasa, Congo
Thank you for choosing Congo Rare Minerals for your investment and mineral needs. We look forward to serving you!